RFP QuestBeta
ClosedStage · tender

Ordnance Survey Ltd

Customer closeness

Business ServicesCPV 79342310
Value£180k
Deadline23 Aug 2021
Published23 Jul 2021
RegionNationwide
Timeline
Published 23 Jul 2021ClosedCloses 23 Aug 2021
Who to contact
Steve.Douch@os.uk
+44 2380055070

The procurement contact named on the official notice.

Contract value in context
£180ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Customer Team is focused on orientating the business to our value of ‘Think Customer’ and on helping to achieve the Customer & Marketing strategy.

To achieve this objective, the team would like to conduct customer immersion sessions that help the Executive team to hear and understand the “voice of our customers”.

OS is seeking a supplier that can help drive customer centricity throughout the organisation enabling our people to connect, listen, understand and act upon the voice of our customers.

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Source & provenance
OCID
ocds-h6vhtk-02cb90
Stage
tender · Open
Source
Find a Tender
Buyer ref
017442-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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