RFP QuestBeta
ClosedStage · tender

Ordnance Survey Ltd

Branded Experience Strategy Partner

Business ServicesCPV 79400000
Value£285k
Deadline23 Aug 2021
Published23 Jul 2021
RegionNationwide
Timeline
Published 23 Jul 2021ClosedCloses 23 Aug 2021
Who to contact
Steve Douch
steve.Douch@os.uk
+44 2380055070

The procurement contact named on the official notice.

Contract value in context
£285ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes.

We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.

Key requirements

What the supplier must deliver

01

OS would like to mature our approach

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Ordnance Survey Ltd, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-02cb91
Stage
tender · Open
Source
Find a Tender
Buyer ref
017443-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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