Thirteen Housing Group Limited
Income Maximisation Project
The procurement contact named on the official notice.
We require an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution.
This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change.
Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.
What the supplier must deliver
We require an Intelligent automation risk based
We require an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution.
Through behavioural science the system must optimise
Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.
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- OCID
- ocds-h6vhtk-02f79b
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 002132-2022
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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