RFP QuestBeta
ClosedStage · planning

FIRST TRENITALIA WEST COAST RAIL LIMITED

Provision of Electronic Point of Sales Solution & Support

Software & IT SystemsCPV 48110000
ValueValue not published
Deadline8 Dec 2021
Published19 Nov 2021
RegionNationwide
Timeline
Published 19 Nov 2021ClosedCloses 8 Dec 2021
Who to contact
Pardeep Dubb
procurement@avantiwestcoast.co.uk

The procurement contact named on the official notice.

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The brief

FTWCR are exploring EPOS solutions that can support retail and complimentary sales in the On-Board Shop, customer At-Seat Ordering, retail and complimentary sales in Euston First Class Lounge and reporting of complimentary consumption of produce in our Regional First-Class Lounges.

FTWCR are also aspiring for the solution to support our First-Class table service delivery to improve efficiency and customer experience, this would support our first class carriages on-board as well as in our Euston First Class lounge.

FTWCR's vision for EPOS is that our solution will enable the business to optimise retail revenue, while delivering an excellent customer experience.

The Food and Beverage Proposition will be delivered efficiently across all customers and classes on their journey, from the catering selection of products to customer consumption in FC Lounges and On-Board.

Key requirements

What the supplier must deliver

01

FTWCR are exploring EPOS solutions that can

FTWCR are exploring EPOS solutions that can support retail and complimentary sales in the On-Board Shop, customer At-Seat Ordering, retail and complimentary sales in Euston First Class Lounge and reporting of complimentary consumption of produce in our Regional First-Class Lounges.

02

FTWCR are also aspiring for the solution

FTWCR are also aspiring for the solution to support our First-Class table service delivery to improve efficiency and customer experience, this would support our first class carriages on-board as well as in our Euston First Class lounge.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-02f879
Stage
planning · Planning
Source
Find a Tender
Buyer ref
028938-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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