Debt Collection Services - Live Debt
This is a contract result notice, not an open opportunity. Details from the official award data.
DCC is seeking an agency to provide Debt Collection Services - Live Debt.
The agency will specialise in retrieving money owed by DCC’s customers.
DCC will send unrecovered customer debt (domestic and commercial) to the agency once internal processes have been exhausted, or where it is considered that this has the best prospect of recovery.
The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.
What the supplier must deliver
DCC is seeking an agency to provide
DCC is seeking an agency to provide Debt Collection Services.
The agency will deliver the services
The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-03001b
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 002009-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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