New Gorbals Housing Association
Stock Management Digital Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
NGHA require the provision of a fully digital and mobile IT system to manage its housing stock of 2700 rented homes and 1900 factored owner occupier homes.
Our current systems are server based but new software can be cloud based, if assessed as the best option.
The system is required to cover aspects such as: - holding all stock records for NGHA owned and managed stock - holding all records of customers and applicants, and include statistical information - holding rent accounting, arrears, income maximisation and rent predictions, anti social behaviour, allocations, estate management, void management and service charges - logging of repairs and integrating with scheduling and workflow for inhouse operative (to include materials ordering, labour costs, invoice approval, completion times, recalls, out of hours call outs - mobile capability and ability to deal with multiple charging rates - billing of repairs - financial and accounting functionality - case management - dynamic reporting on KPIs and MI
What the supplier must deliver
The system is required to cover aspects
The system is required to cover aspects such as:.
Logging of repairs and integrating with scheduling
logging of repairs and integrating with scheduling and workflow for inhouse operative (to include materials ordering, labour costs, invoice approval, completion times, recalls, out of hours call outs.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-03089d
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 016138-2022
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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