NHS Patient Survey Approved Contractor Framework
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
A Framework of Approved Contractors to work with and provide a range of survey-related services to Commissioners when contracted to do so.
In the future it is possible Approved Contractors would be invited to supply other research related activities alongside this work, in the event that such activities are developed.<br/>Approved Contractors will be required to work, under Call- Off Contracts, directly with Care Providers registered with CQC and on occasion, with the Coordination Centre or CQC directly.
The purpose of Approved Contractors is to:<br/><br/>• ensure that Care Providers are able to undertake National Surveys by providing the required skills and expertise to draw samples, distribute and collect questionnaires using a variety of survey administration modes (currently paper and online and incorporating SMS reminders) as per standardised schedules, guidance and in line with national approvals;<br/><br/>• process collected data to allow own analysis of results on behalf of Commissioners(in line with CQC data cleaning and analysis standards and national approvals) and to submit timely and accurate data to the Coordination Centre at required intervals to permit centralised analysis;<br/><br/>• ensure potential safeguarding issues are escalated to the appropriate authorities at the earliest opportunity;<br/><br/>• ensure that CQC is able to pilot approaches to improving surveys, and undertake other specific work as required over the life of the Framework Agreement;<br/><br/>• work in partnership with CQC and the Co-ordination Centre to seek to continually improve the NHS Patient Survey Programme. <br/><br/>As this is a Framework Agreement, CQC does not guarantee any work through this Framework Agreement and requirements may be called-off as and when required.
What the notice asks for
A Framework of Approved Contractors to work
A Framework of Approved Contractors to work with and provide a range of survey-related services to Commissioners when contracted to do so.
In the future it is possible Approved
In the future it is possible Approved Contractors would be invited to supply other research related activities alongside this work, in the event that such activities are developed.
Approved Contractors will be required to work
Approved Contractors will be required to work, under Call- Off Contracts, directly with Care Providers registered with CQC and on occasion, with the Coordination Centre or CQC directly.
Ensure potential safeguarding issues are escalated
ensure potential safeguarding issues are escalated to the appropriate authorities at the earliest opportunity;.
Ensure that CQC is able to pilot
ensure that CQC is able to pilot approaches to improving surveys, and undertake other specific work as required over the life of the Framework Agreement;.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
3 named, none in explicit obligation language. Each one is quoted from the notice.
…that such activities are developed.<br/>Approved Contractors will be required to work, under Call- Off Contracts, directly with Care Providers registered with CQC and on occasion, with the Coordination Centre or CQC directly.…
ensure that CQC is able to pilot approaches to improving surveys, and undertake other specific work as required over the life of the Framework Agreement;<br/><br/
ensure potential safeguarding issues are escalated to the appropriate authorities at the earliest opportunity;<br/><br/
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
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- OCID
- ocds-h6vhtk-031ebb
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 015063-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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