RFP QuestBeta
OpenStage · planning

Anchor Hanover Group

AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)

IT ServicesCPV 72212000
Value£1
Deadline
Published6 Jun 2022
RegionNationwide
Who to contact
Alexander Holdsworth
procurement@anchor.org.uk

The procurement contact named on the official notice.

Contract value in context
£1total contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

We are looking to go to market for a Dynamics CRM Development partner to work alongside our internal Software Development, Dev Ops, QA, and Data Engineering teams to deliver on defined pieces of work within fixed time frames and set deliverables against either a fixed price or time and materials contract.

The same organisation should be able to provide ongoing support and maintenance under a managed service statement of works with associated SLA?s etc.

The first deliverable from this partnership will be a Case Management process and workflow within Dynamics serving Anchor?s Customer Centre addressing Housing Complaints and Anti-Social Behaviour.

It is anticipated this will be a 3+1+1 year contract.

Total value is unknown at this stage and will depend on the deliverables for each project.

Key requirements

What the supplier must deliver

01

We are looking to go to market

We are looking to go to market for a Dynamics CRM Development partner to work alongside our internal Software Development, Dev Ops, QA, and Data Engineering teams to deliver on defined pieces of work within fixed time frames and set deliverables against either a fixed price or time and materials contract.

02

The same organisation should be able

The same organisation should be able to provide ongoing support and maintenance under a managed service statement of works with associated SLA?s etc.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-034316
Stage
planning · Planning
Source
Find a Tender
Buyer ref
015472-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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