RFP QuestBeta
Awarded · ResultStage · award

ScotRail Trains Limited

Staff Rostering System

Software & IT SystemsCPV 48330000
ValueValue not published
Awarded
Published8 Jan 2024
RegionNationwide
Outcome — awarded
Kronos Systems Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
kathleen.gay@scotrail.co.uk
+44 3448110141

The procurement contact named on the official notice.

The brief

Implementation of a fully hosted and supported service to enable the efficient and effective management and production of rosters for all business areas, supporting day to day business operations.

ScotRail currently has 5100 members of staff, approximately 4500 are rostered.

Rosters require to be produced for various grades of staff including traincrew (drivers, conductors, ticket examiners), station staff and engineering staff.

The management of staff rosters is handled at multiple sites across the ScotRail network.

ScotRail requires a single system to support the recording of daily hours worked / lost for both rostered and non-rostered staff, allowing a real time overview of business performance and a consistent process for the company-wide management of employee time and attendance.

Delivery of an intuitive solution that will support the digital transformation program, allowing process digitisation and automation to improve efficiency, enhance information security and reduce the time spent carrying out administrative tasks.

Comprehensive reporting capability to allow the production of real-time data; improved business intelligence will support the delivery of business KPI's, accurate trend analysis, and help in identifying and mitigating risk.

Key requirements

What the supplier must deliver

01

Rosters require to be produced for various

Rosters require to be produced for various grades of staff including traincrew (drivers, conductors, ticket examiners), station staff and engineering staff.

02

ScotRail requires a single system to support

ScotRail requires a single system to support the recording of daily hours worked / lost for both rostered and non-rostered staff, allowing a real time overview of business performance and a consistent process for the company-wide management of employee time and attendance.

03

Delivery of an intuitive solution that

Delivery of an intuitive solution that will support the digital transformation program, allowing process digitisation and automation to improve efficiency,.

04

Comprehensive reporting capability to allow the production

Comprehensive reporting capability to allow the production of real-time data; improved business intelligence will support the delivery of business KPI's, accurate trend analysis, and help in.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0347f2
Stage
award · Awarded
Source
Find a Tender
Buyer ref
000465-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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