CONTRACT AWARD: The Provision of a CRM and MDM Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture.
The Council's vision is to give residents more free time by making everything they do with the Council faster and easier.
We need modern tools to achieve this, harnessing the power of Master Data Management (MDM) to enable a ‘single view of the customer’ and integrate with existing Line of Business systems.
This cloud hosted system will provide rich, unfettered data to help promote the seamless digital journey from the Buckinghamshire Council website.
The solution includes (but is not be limited to) the following: hosting, licensing, maintenance, upgrades, reporting, consultancy, customisation, configuration, database administration, data cleansing, data migration, Implementation, initial training, ongoing support.
What the notice asks for
(MDM) to enable a ‘single view
(MDM) to enable a ‘single view of the customer’ and integrate with existing Line of Business.
This cloud hosted system will provide rich
This cloud hosted system will provide rich, unfettered data to help promote the.
Administration, data cleansing, data migration, Implementation, initial
administration, data cleansing, data migration, Implementation, initial training, ongoing.
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Skills, tools & certifications
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- OCID
- ocds-h6vhtk-03605f
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 004505-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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