RFP QuestBeta
OpenStage · award

Merseytravel

Smart Ticketing System for the Mersey Ferries

IT ServicesCPV 72000000
ValueValue not published
Deadline
Published24 Feb 2023
RegionNationwide
Who to contact
Merseytravel Procurement Team
tender@liverpoolcityregion-ca.gov.uk
+44 1513301111

The procurement contact named on the official notice.

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The brief

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries.

We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years.

The new booking platform is at the heart of the requirement.

It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via a). the Mersey Ferries website; b). through the systems POS at Sales Desks such as at Ferry Terminals; c). through LCRCA call centres and office locations; d). through Self Service Kiosks at core locations; e). through OTA’s and Channel Managers; and f). via local Partner sales portals.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-0369c9
Stage
award · Awarded
Source
Find a Tender
Buyer ref
005558-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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