GLA 82114 Appeal Services to Road User Charging
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.
GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
What the supplier must deliver
Requirement for a Service Provider to provide
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.
GLA's operational objective is to provide
GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-038adc
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 015222-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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