RFP QuestBeta
Awarded · ResultStage · award

Blackpool Coastal Housing

Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service

Business ServicesCPV 79713000
ValueValue not published
Awarded
Published8 Mar 2023
RegionNationwide
Outcome — awarded
Secure FM

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Mrs Sarah Gordon
sarah.gordon@blackpool.gov.uk
+44 1253478373

The procurement contact named on the official notice.

The brief

This contract is not a security contract, it has a much wider scope.

The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs.

They must have experience, competence and abilities to manage situations that may be sensitive and challenging.

The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently.

The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.

Requirements

What the notice asks for

01

The Service Provider providing the customer care

The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs.

02

They must have experience, competence and abilities

They must have experience, competence and abilities to manage situations that may be sensitive and challenging.

03

The Service Provider must provide officers

The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently.

04

The Service Provider must be able

The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Blackpool Coastal Housing, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-038bdd
Stage
award · Awarded
Source
Find a Tender
Buyer ref
006770-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

This view needs WebGL, which this browser has turned off.

Blackpool Coastal Housing’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

003626 - Provision of Manned Security Guard Services at Aycliffe Secure Centre

Durham County Council

Closes 12 Oct 2026Business Services
£900kValue

003635 - Provision of Manned Security Guard Services at Durham County Council Depots

Durham County Council

Closes 9 Oct 2026Business Services
£1.0mValue