Victim and Survivors Service Northern Ireland
ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
The procurement contact named on the official notice.
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors.
VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses.
VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system.
This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises.
The Supplier is required to provide a fully managed (end to end) Support Service.
This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
What the supplier must deliver
The Victims and Survivors Service (VSS) delivers
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors.
VSS deliver funding and support on behalf
VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses.
VSS are seeking a supplier for
VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system.
The Supplier is required to provide
The Supplier is required to provide a fully managed (end to end) Support Service.
This will include all aspects of support
This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service.
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- OCID
- ocds-h6vhtk-04b23f
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 012795-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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