RFP QuestBeta
OpenStage · award

Royal Botanic Gardens, Kew

RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

Business ServicesCPV 79310000
ValueValue not published
Deadline
Published1 Apr 2025
RegionNationwide
Who to contact
sarah Jandu
procurement@kew.org
+44 2083325000

The procurement contact named on the official notice.

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The brief

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience.

This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations.

The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

Key requirements

What the supplier must deliver

01

RBG Kew intends to procure a Supplier

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04c075
Stage
award · Awarded
Source
Find a Tender
Buyer ref
012267-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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