RFP QuestBeta
ClosedStage · tender

FIRSTGROUP HOLDINGS LIMITED

First Group Service Desk Managed Service Procurement Tender

TransportCPV 60000000
ValueValue not published
Deadline13 Jan 2025
Published4 Dec 2024
RegionNationwide
Timeline
Published 4 Dec 2024ClosedCloses 13 Jan 2025
Who to contact
Ana Gair
ana.gair@firstrail.com

The procurement contact named on the official notice.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

The proposed solution seeks to integrate Service Desk services more closely with one Service Desk team who will be the single point of contact for FirstGroup staff, internal support groups and other suppliers.

Our solution will also deploy a common IT Service management toolset across the Group, across existing third-party services and in house teams; and at the same time provide cost efficiencies that generate year-on-year cost savings.

Key requirements

What the supplier must deliver

01

The proposed solution seeks to integrate Service

The proposed solution seeks to integrate Service Desk services more closely with one Service Desk team who will be the single point of contact for FirstGroup staff, internal support groups and other suppliers.

02

Our solution will also deploy a common

Our solution will also deploy a common IT Service management toolset across the Group, across existing third-party services and in house teams; and at the same time provide cost efficiencies that generate year-on-year cost savings.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at FIRSTGROUP HOLDINGS LIMITED, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-04c256
Stage
tender · Open
Source
Find a Tender
Buyer ref
039135-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Transport Services

Assembling the market network…

FIRSTGROUP HOLDINGS LIMITED’s tender network

Assembling the network…

Also open now

Similar open tenders

Dynamic Procurement System for Local Bus and Education Bus Services 2022- 2032

Falkirk Council

Closes 1 Jun 2032Transport
£80.0mValue

Bus Operator Services for Certain Bus routes 2026-2027

Westmorland and Furness Council

Closes 6 Aug 2026Transport
Value not publishedValue