Contract for the Provision of Customer Relationship Management System
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates.
The overarching ambition is not just to streamline the admissions process but to enhance the entire student recruitment journey.
This includes efficiently managing interactions with prospective students, optimizing marketing and communication strategies, and ensuring a seamless experience from first contact to enrolment.
What the supplier must deliver
The University is aiming to implement
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates.
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- OCID
- ocds-h6vhtk-0520de
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 025791-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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