RFP QuestBeta
Awarded · ResultStage · award

Caerphilly County Borough Council

Provision of Tenant Satisfaction Surveys

Business ServicesCPV 79311000
ValueValue not published
Awarded
Published26 Sept 2025
RegionNationwide
Outcome — awarded
ARP Research Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Kate Thompson
thompk3@caerphilly.gov.uk
+44 1443 866219

The procurement contact named on the official notice.

The brief

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes.

In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes.

3 in 12 month period after each main survey.

Requirements

What the notice asks for

01

In addition 6 mini surveys are also

In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-05299f
Stage
award · Awarded
Source
Find a Tender
Buyer ref
060109-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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