RFP QuestBeta
Awarded · ResultStage · award

London Borough of Hillingdon

The Servicing & Maintenance of Housing & Corporate Door Entry, Access Control and Auto Gates & Barriers

ConstructionCPV 44221310
Value£831k
Awarded18 Sept 2025
Published1 Oct 2025
RegionNationwide
Outcome — awarded
DSSL Group Ltd
Awarded value£831k
Award date18 Sept 2025

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@hillingdon.gov.uk

The procurement contact named on the official notice.

Contract value in context
£831ktotal contract value
median £135k
this tender£0£4.1m

This is a large award for Construction Materials & Structures — above three-quarters of comparable contracts. Based on 10,341 valued Construction Materials & Structures tenders in our corpus.

The brief

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of the Pedestrian and Vehicle Door Entry, Access Control, Warden Call Systems, Automatic Doors, Gates & Barriers ensuring compliance with all relevant industry, manufacturers and safety standards.

The contract is to include Hillingdon Council's housing stock of over 10,000 properties covering General Needs Housing, Sheltered Housing, Supported Housing and 200 Corporate sites.

Elements of the contract include but not limited to the following: • Repairs of Housing Door Entry & Access Control Systems and associated works as detailed in the Asset Lists. • Service, Maintenance & Repairs of Corporate Access Control Systems and associated works as detailed in the Asset Lists. • Service, Maintenance & Repairs of Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters as detailed in Asset lists. • Repairs, Servicing & Maintenance on all Assisted Living and Warden Call Systems. • Provide a Reactive Maintenance/Call out Service (365/24/7) covering the assets in question The contract will have a staggered approach to its implementation with the Door Entry & Access Control and Assisted Living & Warden Call element starting on 30th November 2025 and the Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters being introduced on 1st September 2026.

TUPE will apply across all aspects.

The Contract will be for an initial term of three (3) years with an extendable option for a period of not more than two (2) years, giving a total of five (5) years (the Term).

Requirements

What the notice asks for

01

Provide a Reactive Maintenance/Call out Service (365/24/7)

Provide a Reactive Maintenance/Call out Service (365/24/7) covering the assets in question.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

TUPE transferContract conditions
TUPE will apply across all aspects.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-052c76
Stage
award · Awarded
Source
Find a Tender
Buyer ref
061365-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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London Borough of Hillingdon’s tender network

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