RFP QuestBeta
Awarded · ResultStage · award

Department for Energy Security & Net Zero

Transparency Notice for Green Deal Ombudsman Investigation Service (OIS)

Business ServicesCPV 98110000
Value£100,000
Awarded
Published11 Aug 2025
RegionNationwide

£100,000 — awarded.

Outcome — awarded
ENERGY OMBUDSMAN LIMITED
Awarded value£100k

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
commercialexcellence@ics.gov.uk

The procurement contact named on the official notice.

Contract value in context
£100ktotal contract value
median £134k
this tender£0£4.1m

This sits in the lower-middle of the Other Community & Personal Services band — a mid-scale opportunity. Based on 5,835 valued Other Community & Personal Services tenders in our corpus.

The brief

The procurement is for an ongoing requirement under the Green Deal Framework Regulations (Disclosure, Acknowledgement, Redress etc) Regulations 2012 (the ‘Framework Regulations’) place a duty on the Secretary of State to have a GD Ombudsman Scheme in operation.

The GD Ombudsman Service will investigate and consider cases relating to complaints relating to alleged breaches of the Framework Regulations.

It is one of the first routes of complaint resolution for customers where their complaint has not been satisfactorily resolved by the initial parties involved and is an important step in DESNZ's ability to apply sanctions

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
ocds-h6vhtk-058563
Stage
award · Awarded
Source
Find a Tender
Buyer ref
047731-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in Other Community & Personal Services

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