Provision of an end-to-end Catering Services

The procurement contact named on the official notice.

Provision of an end-to-end Catering Services including product sourcing & procurement with associated supply chain management into service centres and final mile logistics (from receipt of goods into service centre through to delivery to train side).

Procurement of Catering services to include: 1) New Product Development and Procurement for AWC Catering Sourcing and Management: Identify and procure food, drink, consumables, and equipment at the best value for money, ensuring competitiveness throughout the product lifecycle, and value chain.

Supplier Assurance: Maintain a safe and responsible supplier base.

Supplier Management: Oversee lower-tier food and product suppliers, whether sourced by the supplier or designated by AWC.

Product Specification and Supply: Specify, order, and supply food and ancillary catering products.

This includes creating documentation such as calorific and allergen information and maintaining the bill of materials.

Inventory Accountability: Ensure the correct level of food and catering products are available for order and/or distribution to the final mile logistics supplier.

2) Logistics End-to-End Last Mile Delivery of Produce to Trains Warehouse Management: Ensure professional, safe, and efficient warehouse operations, including the use of relevant IT systems, ensuring 'best in class inventory management.

Availability and Waste Management: Maximise product availability while minimising waste.

Delivery Coordination: Deliver products to trains, lounges, and other locations as per AWC's forecasts and orders.

Premises and Asset Maintenance: Maintain AWC premises and assets.

Safety Systems: Implement robust safety and food safety systems to manage, monitor, and minimize all safety risks.

Supplier Staff Management: Engage and manage supplier staff to minimise sickness and turnover Note: TUPE applies for incumbent Supplier staff to the provision of Catering Services.

Details on the T&Cs and the extent/nature of dialogue/negotiation during the process will be provided to down-selected bidders only during the ITN stage.