RFP QuestBeta
Awarded · ResultStage · award

Clarion Housing Group

Alarm Monitoring Service

Business Services
ValueValue not published
Awarded15 Jul 2026
Published17 Jul 2026
RegionNationwide
Outcome — awarded
Taking Care Personal Alarm Ltd
Awarded value£3.3m
Award date15 Jul 2026

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Michelle Saunders
michelle.saunders@clarionhg.com

The procurement contact named on the official notice.

The brief

The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service.

The Contract will be for a term of 8 years (the Term).

The contract will have break clauses included

Key requirements

What the supplier must deliver

01

The key objectives of this contract is

The key objectives of this contract is to provide:-.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Clarion Housing Group, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-059cf8
Stage
award · Awarded
Source
Find a Tender
Buyer ref
067622-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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