RFP QuestBeta
ClosedStage · tender

South Wales Fire and Rescue Service

Internal Communications Software

Software & IT SystemsCPV 48510000
Value£120k
Deadline16 Oct 2025
Published18 Sept 2025
RegionNationwide
Timeline
Published 18 Sept 2025ClosedCloses 16 Oct 2025
Who to contact
Lee Bunkham
L-Bunkham@southwales-fire.gov.uk
01443 232090

The procurement contact named on the official notice.

Contract value in context
£120ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.

The primary objectives of this ITQ are to: • Implement a centralised internal communications platform. • Improve employee engagement and reach across departments. • Enable content creation using templates for emails and PDFs. • Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Key requirements

What the supplier must deliver

01

South Wales Fire and Rescue Service are

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.

02

Implement a centralised internal communications platform

Implement a centralised internal communications platform.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at South Wales Fire and Rescue Service, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-059d95
Stage
tender · Open
Source
Find a Tender
Buyer ref
057873-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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