Information Technology Service Management (ITSM) Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management.
This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data.
Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
What the notice asks for
The Council utilises the IFS Assyst IT
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management.
Ongoing maintenance and support for the ITSM
Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-05a07f
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 059031-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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