RFP QuestBeta
OpenStage · award

UNITED UTILITIES WATER LIMITED

Salesforce Renewal

Value£22.1m
Deadline
Published30 Oct 2025
RegionNationwide
Who to contact
Commercialapprovalsboard@uuplc.co.uk

The procurement contact named on the official notice.

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The brief

The contracting authority currently operates a Salesforce Customer Relationship Management (CRM) platform that underpins key business processes.

Salesforce holds exclusive intellectual property rights over its proprietary CRM Platform and associated services.

No other supplier can provide access to or support for the Salesforce ecosystem.

This proposed renewal includes continued support, integration and growth of our existing Salesforce implementation.

Engaging a new supplier would result in the contracting authority receiving goods or services that are incompatible with the existing Salesforce platform, creating disproportionate technical difficulties and incompatibility in operation and maintenance.

The estimated value has been updated to reflect the agreed scope of the services.

Key requirements

What the supplier must deliver

01

No other supplier can provide access

No other supplier can provide access to or support for the Salesforce ecosystem.

02

This proposed renewal includes continued support, integration

This proposed renewal includes continued support, integration and growth of our existing Salesforce implementation.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at UNITED UTILITIES WATER LIMITED, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05ac2d
Stage
award · Awarded
Source
Find a Tender
Buyer ref
069877-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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