RFP QuestBeta
Awarded · ResultStage · award

Housing Ombudsman Service

Website Hosting and Support

Value£50k
Awarded
Published22 Oct 2025
RegionNationwide
Outcome — awarded
CIVIC COMPUTING LIMITED
Awarded value£50k

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@housing-ombudsman.org.uk

The procurement contact named on the official notice.

The brief

To secure a supplier who is capable of maintaining and developing our existing WordPress website.

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.

Requirements

What the notice asks for

01

To secure a supplier who is capable

To secure a supplier who is capable of maintaining and developing our existing WordPress website.

02

Ongoing maintenance, hosting & support of HOS's

Ongoing maintenance, hosting & support of HOS's existing website.

03

Regular patching and upkeep of security protocols

Regular patching and upkeep of security protocols to maintain continuity of service.

04

Carrying out annual accessibility audits to maintain

Carrying out annual accessibility audits to maintain access.

05

Support of webchat functionality by outsourced enquiries

Support of webchat functionality by outsourced enquiries services partner.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

G-Cloud / Digital MarketplaceFrameworks & routes to market
G-Cloud 14 services required

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Housing Ombudsman Service, and generate a go-to-market strategy from their news, accounts and people.

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05d1bd
Stage
award · Awarded
Source
Find a Tender
Buyer ref
067536-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Housing Ombudsman Service’s tender network

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