RFP QuestBeta
OpenStage · award

Housing Ombudsman Service

Website Hosting and Support

Value£50k
Deadline
Published22 Oct 2025
RegionNationwide
Who to contact
procurement@housing-ombudsman.org.uk

The procurement contact named on the official notice.

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The brief

To secure a supplier who is capable of maintaining and developing our existing WordPress website.

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products.

Key requirements

What the supplier must deliver

01

To secure a supplier who is capable

To secure a supplier who is capable of maintaining and developing our existing WordPress website.

02

Ongoing maintenance, hosting & support of HOS's

Ongoing maintenance, hosting & support of HOS's existing website.

03

Regular patching and upkeep of security protocols

Regular patching and upkeep of security protocols to maintain continuity of service.

04

Carrying out annual accessibility audits to maintain

Carrying out annual accessibility audits to maintain access.

05

Support of webchat functionality by outsourced enquiries

Support of webchat functionality by outsourced enquiries services partner.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Housing Ombudsman Service, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05d1bd
Stage
award · Awarded
Source
Find a Tender
Buyer ref
067536-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Housing Ombudsman Service’s tender network

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