RFP QuestBeta
OpenStage · planning

Mid and South Essex NHS Foundation Trust

Friends and Family Test Messaging Provision

Telecoms & PostCPV 64212100
ValueValue not published
Deadline
Published27 Nov 2025
RegionNationwide
Who to contact
Ben La Rocca
benjamin.larocca@nhs.net

The procurement contact named on the official notice.

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The brief

The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience.

The FFT was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed.

It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback.

It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

Key requirements

What the supplier must deliver

01

The NHS Friends and Family Test (FFT)

The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Mid and South Essex NHS Foundation Trust, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads Mid and South Essex NHS Foundation Trust’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-05ea69
Stage
planning · Planning
Source
Find a Tender
Buyer ref
077797-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Mid and South Essex NHS Foundation Trust’s tender network

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