Transport for Wales Rail Limited (Utility Buyer)
Taxi Booking Management Service (Taxi Aggregator)
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements.
The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards.
The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A24/7/365 call centre. - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.
What the notice asks for
The platform must ensure reliable, on time
The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards.
The successful Supplier will be responsible
The successful Supplier will be responsible for delivering:.
A wide and resilient Supplier network able
A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-05efe0
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 058244-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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