RFP QuestBeta
OpenStage · planning

ScotRail Trains Limited

ScotRail Loyalty Partner - Market Engagement

Business ServicesCPV 79342000
ValueValue not published
Deadline
Published11 Dec 2025
RegionNationwide
Who to contact
kathleen.gay@scotrail.co.uk

The procurement contact named on the official notice.

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The brief

ScotRail are conducting market engagement to explore the development of a bespoke loyalty programme aimed at driving incremental passenger journeys and revenue.

We are seeking input from potential partners to help shape our understanding of the market, available models, and technical requirements.

We invite suppliers to complete a short questionnaire via our e-sourcing portal which can be accessed here https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx ScotRail will review the information provided and intend to engage further with suppliers who have the relevant experience and capabilities.

This assessment will shape our strategy and tender documents for the future of the service.

Any questions relating to this market engagement should be posted using the 'Messaging' tab on the e-sourcing portal.

The deadline for submitting your response is by 12pm Wednesday 28th January 2026

Key requirements

What the supplier must deliver

01

Any questions relating to this market engagement

Any questions relating to this market engagement should be posted using the 'Messaging' tab on the e-sourcing portal.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-05f39e
Stage
planning · Planning
Source
Find a Tender
Buyer ref
081893-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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