UNITED KINGDOM ANTI-DOPING LIMITED
IT Support Provision
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.
The successful supplier will deliver: On-site support: Minimum of two days per month across UKAD's Loughborough and London offices.
Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.
Core scope includes: - Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management. - Device management via Intune for Windows 11 desktops and iOS/Android mobile devices. - Active Directory and DNS management. -Desktop support and patch management. - Cybersecurity measures including multi-factor authentication and compliance monitoring.
Strategic input: Guidance on IT strategy and participation in IT governance meetings.
Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations.
Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack.
It is anticipated that the cost of the annual services will be around £78,000 + VAT.
What the notice asks for
UK Anti-Doping (UKAD) sought to appoint
UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.
The successful supplier will deliver
The successful supplier will deliver:.
On-site support: Minimum of two days per
On-site support: Minimum of two days per month across UKAD's Loughborough and London offices.
Remote support: Helpdesk services during UK office
Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.
Support for Microsoft Azure infrastructure (IaaS), Office
Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management.
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- OCID
- ocds-h6vhtk-05f744
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 029192-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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