RFP QuestBeta
Awarded · ResultStage · award

Tamworth Borough Council

QQ25/019 Provision of an Out of Hours Repairs Call Centre

ValueValue not published
Awarded
Published29 May 2026
RegionNationwide
Outcome — awarded
ORCA BUSINESS SUPPORT LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@tamworth.gov.uk

The procurement contact named on the official notice.

The brief

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law.

The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

Requirements

What the notice asks for

01

Tamworth Borough Council requires a qualified

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law.

02

The OOH service is a critical safety

The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-05f775
Stage
award · Awarded
Source
Find a Tender
Buyer ref
050864-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Tamworth Borough Council’s tender network

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