RFP QuestBeta
Awarded · ResultStage · award

THE UNIVERSITY OF ULSTER

Student Counselling Services

Business ServicesCPV 98000000
ValueValue not published
Awarded
Published3 Mar 2026
RegionNationwide
Outcome — awarded
CARECALL (NI) LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement_enquiries@ulster.ac.uk

The procurement contact named on the official notice.

The brief

1.

A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff.

2.

Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus.

3.

Text system for students to cancel or confirm planned attendance at scheduled appointments via text.

4.

Post crisis intervention/Group counselling for students.

5.

Service marketing materials.

6.

Data and outcome/clinical outcomes reporting.

7.

Risk management and relevant interventions to increase safety (as required) 8.

Experience, governance, GDPR and data retention.

9.

Contract management and review.

10.

Sustainability.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

UK GDPR / data protectionContract conditions
Experience, governance, GDPR and data retention.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05fbd6
Stage
award · Awarded
Source
Find a Tender
Buyer ref
019062-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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