NETWORK RAIL INFRASTRUCTURE LIMITED
The Provision of remote condition monitoring (RCM) solution for passenger facing lifts
This is a large award for Industrial Machinery — above three-quarters of comparable contracts. Based on 5,734 valued Industrial Machinery tenders in our corpus.
Network Rail are investigating the potential to procure a portfolio-wide remote condition monitoring (RCM) solution for our passenger facing lifts (1379) that delivers reliable, real-time data and integrated emergency communication.
Our current system has proven unreliable and costly to upgrade, with persistent issues such as inconsistent data reporting and dependency on complex phone line connections managed by third parties.
These limitations lead to prolonged fault diagnosis, increased downtime, and a poorer passenger experience.
Our objective is to replace this fragmented approach with a single, standardised solution that simplifies communications, accelerates fault resolution, and supports data-driven maintenance through integration with existing platforms like salesforce.
This will improve reliability, enhance safety, and provide customers with confidence in live lift information while reducing operational complexity and cost.
Key requirements: RCM that has the ability to interface with any lift controller type Provision of an API feed that can be integrated with Network Rail's downstream systems 24/7 support of the data feed Monitoring of autodialler status with the ability to test this connection as required or at regular intervals Provision of lift fault alerts in real time through the RCM system
What the supplier must deliver
Network Rail are investigating the potential
Network Rail are investigating the potential to procure a portfolio-wide remote condition monitoring (RCM) solution for our passenger facing lifts (1379) that delivers reliable, real-time data and integrated emergency communication.
Our objective is to replace this fragmented
Our objective is to replace this fragmented approach with a single, standardised solution that simplifies communications, accelerates fault resolution, and supports data-driven maintenance through integration with existing platforms like salesforce.
This will improve reliability, enhance safety,
This will improve reliability, enhance safety, and provide customers with confidence in live lift information while reducing operational complexity and cost.
Provision of an API feed that can
Provision of an API feed that can be integrated with Network Rail's downstream systems.
24/7 support of the data feed
24/7 support of the data feed.
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- OCID
- ocds-h6vhtk-0604ae
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 002683-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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