Salesforce Service Cloud Voice
The procurement contact named on the official notice.
Places for People intends to procure additional software product licences under its existing Salesforce contract.
The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products.
These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools.
The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.
What the supplier must deliver
These licences will enable enhanced customer service
These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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Make the case to bid
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- OCID
- ocds-h6vhtk-060958
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 004568-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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