RFP QuestBeta
OpenStage · planning

Lewisham and Greenwich NHS Trust

Provision of NHS Friends and Family Test Solution

Business ServicesCPV 64212100
Value£272k
Deadline
Published9 Feb 2026
RegionNationwide
Who to contact
Sandra Baiden
sandra.baiden1@nhs.net

The procurement contact named on the official notice.

Contract value in context
£272ktotal contract value
median £200k
this tender£0£7.9m

This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

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The brief

The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution.

The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems.

This project seeks to improve current cost levels while significantly enhancing usability, scalability, accessibility, and reporting efficiency.

The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.

Key requirements

What the supplier must deliver

01

The Authority is seeking a provider

The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution.

02

The FFT project aims to procure

The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems.

03

The solution must fully align with NHS

The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

Reveal who to approach at Lewisham and Greenwich NHS Trust, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-064ab9
Stage
planning · Planning
Source
Find a Tender
Buyer ref
011201-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Postal & Telecommunications

Assembling the market network…

Lewisham and Greenwich NHS Trust’s tender network

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