Lewisham and Greenwich NHS Trust
Provision of NHS Friends and Family Test Solution
This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.
The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution.
The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems.
This project seeks to improve current cost levels while significantly enhancing usability, scalability, accessibility, and reporting efficiency.
The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.
What the supplier must deliver
The Authority is seeking a provider
The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution.
The FFT project aims to procure
The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems.
The solution must fully align with NHS
The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.
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Skills, tools & certifications
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- OCID
- ocds-h6vhtk-064ab9
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 011201-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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