RFP QuestBeta
ClosedStage · tender

National Library of Scotland

Customer Relationship Management (CRM) Solution

IT ServicesCPV 72261000
Value£245k
Deadline28 Apr 2026
Published26 Mar 2026
RegionNationwide
Timeline
Published 26 Mar 2026ClosedCloses 28 Apr 2026
Who to contact
Rosa Mak
rosa.mak@nls.uk
+44 1316233700

The procurement contact named on the official notice.

Contract value in context
£245ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

The National Library of Scotland (the Library) is procuring a service provider to implement a cloud hosted Customer Relationship Management (CRM) solution and associated services in partnership with the Library.

Key requirements

What the supplier must deliver

01

The National Library of Scotland (the Library)

The National Library of Scotland (the Library) is procuring a service provider to implement a cloud hosted Customer Relationship Management (CRM) solution and associated services in partnership with the Library.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at National Library of Scotland, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-0674d7
Stage
tender · Open
Source
Find a Tender
Buyer ref
027809-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Assembling the market network…

National Library of Scotland’s tender network

Assembling the network…

Also open now

Similar open tenders

Time Management and Rostering System

Sanctuary Housing Association

Closes 31 Jul 2026IT Services
Value not publishedValue

Asset Management Tender

Leeds City Council

Closes 3 Aug 2026IT Services
£1.0mValue