MGN0239 - Systems Provider(s) for Housing Associations

The procurement contact named on the official notice.

We are seeking new digital solutions across Housing, Finance, CRM, and HR that offer strong, modern functionality and can integrate seamlessly with one another.

The goal is to adopt standard, out of the box processes rather than heavily customised systems, ensuring consistency, efficiency, and improved user experience across the organisation.

The desired platforms should: •Housing: Provide end to end housing management including tenancy, maintenance, compliance, scheduling, and mobile capability, with integrated financial and HR linked features. •Finance: Offer intuitive financial management, automated workflows, real time data and analytics, asset management, and seamless links to Housing, HR, procurement, and CRM systems. •CRM: Deliver a single, accurate customer view, strong case management, integrated communications, appointment scheduling, and connectivity to Housing, Finance, and HR. •HR: Support workforce planning, recruitment, onboarding, learning, performance management, and analytics, with links to Finance, CRM, and Housing for workforce availability, payroll, and resource planning.

All solutions must support robust integration, including standard APIs and pre built connectors, to enable smooth data sharing across business areas.

A single supplier delivering a unified platform is preferred, but Magna will consider multiple suppliers if necessary.