RFP QuestBeta
OpenStage · planning

Financial Ombudsman Service Limited

Value Added Software Reseller Framework

Software & IT SystemsCPV 48000000
ValueValue not published
Deadline
Published20 Apr 2026
RegionNationwide
Who to contact
Chris Jones
procurement.enquiries@financial-ombudsman.org.uk

The procurement contact named on the official notice.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Our objective is to establish a Value Added Reseller Framework that simplifies how we source and manage software, while improving outcomes across cost, risk, transparency and capability.

At a high level, we are seeking to: • Aggregate software spend where appropriate to improve pricing and commercial leverage, ultimately creating savings in this area. • Reduce duplication and administrative burden associated with repeated procurements • Introduce greater cost transparency through open book and cost plus models • Access meaningful value added services such as Software Asset Management (SAM), optimisation and audit support • Enable more proactive planning, renewal management and vendor negotiation • Retain flexibility to buy outside the framework where this represents better value or lower risk Our emerging proposal is to put in place a single supplier value added reseller framework to act as a strategic aggregation and enablement layer between us and the wider software vendor market.

Key features of the proposed model include: • Cost plus, pass through pricing for software licences • Pre agreed framework terms and conditions • Structured and transparent discount mechanisms • Support for both large strategic vendors (e.g. hyperscalers) and niche software providers • Non exclusive framework design The scope under consideration includes, but is not limited to: • Commercial off the shelf software licensing • Software maintenance and renewal management • Licence compliance and audit support • Software Asset Management (SAM) and optimisation • Pre and post sales technical and commercial advice • Price benchmarking and competitive price comparisons • Management of vendor relationships and deal registration • Asset recording and licence position reporting • Hardware and related services The appointed supplier would support the supply of software and associated value added activities as the sole supplier on a single supplier framework.

The purpose of this engagement is to explore viable commissioning options and assess market interest in delivering key services.

The insights gained will help the FOS shape any future procurement strategy.

This is preliminary market engagement only, not a call for competition and not scored.

FOS is seeking input from organisations with expertise in the software sector to understand market capability and procurement considerations.

We are seeking insight and feedback from potential VAR providers on our initial approach, particularly around the delivery of a cost‑plus passthrough model for software procurement and the range of value‑added services that may accompany it.

This activity is intended to explore market capability and gather insight only.

It focuses on understanding the VAR market’s ability to support our requirements and does not involve supplier selection, down‑selection, or any form of bid evaluation.

Key requirements

What the supplier must deliver

01

Access meaningful value added services such as

Access meaningful value added services such as Software Asset Management (SAM), optimisation and audit support.

02

Support for both large strategic vendors (e.g

Support for both large strategic vendors (e.g. hyperscalers) and niche software providers.

03

Licence compliance and audit support

Licence compliance and audit support.

04

The appointed supplier would support the supply

The appointed supplier would support the supply of software and associated value added activities as the sole supplier on a single supplier framework.

05

It focuses on understanding the VAR market’s

It focuses on understanding the VAR market’s ability to support our requirements and does not involve supplier selection, down‑selection, or any form of bid evaluation.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Financial Ombudsman Service Limited, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-0686a0
Stage
planning · Planning
Source
Find a Tender
Buyer ref
035749-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Assembling the market network…

Financial Ombudsman Service Limited’s tender network

Assembling the network…

Also open now

Similar open tenders

Provision of Intelligence/Telecommunications Digital Evidence Software

The Police and Crime Commissioner for Nottinghamshire

Closes 20 Jul 2026Software & IT Systems
£620kValue

Occupational Heath (OHU) Software system

Police and Crime Commissioner for Lincolnshire

Closes 20 Aug 2026Healthcare
Value not publishedValue