RFP QuestBeta
OpenStage · award

East London NHS Foundation Trust

ELFT-Provision of an EPR Service

ValueValue not published
Deadline
Published23 Apr 2026
RegionNationwide
Who to contact
harpreet.bhachu2@nhs.net

The procurement contact named on the official notice.

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The brief

East London NHS Foundation Trust and Servelec Healthcare Limited Contract for the Provision of an EPR Service dated 11th June 2019 (the “Contract”) Please note that, as of 1st March 2022, the Contract has been transferred from Servelec Healthcare Limited to Access UK Limited.

East London NHS Foundation Trust (the “Customer”) has requested that Access UK Limited (the “Service Provider” or “Access UK”) extend the Contract to 31st March 2028 with an option to extend for a further 12 months.

The Customer has requested the extension period to this date specifically (1 year, 2 months) in order to co-term with their neighbouring Trusts in the NEL ICS.

The Service Provider will extend the existing Contract for a period of 1 year 2 months, commencing on 31st January 2027 and ending at 23:59 on 31st March 2028.

The extension, including service desk provision, Service Level Agreements and application user licence limits will remain unchanged and will be provided in accordance with our existing agreement (as updated by any relevant CCNs).

The Customer will have the option to extend the contract for a further 12 months if required.

Any such extension will be executed via a subsequent CCN and, if taken, will extend the final contract date to 31 March 2029.

Where updates to the software are required to meet elements of an ISN, the Supplier shall advise the Authority of the release of software that the changes will be made available within.

It shall be the Authority’s responsibility to ensure that the release of software containing the relevant changes is taken.

The parties agree to work in good faith to meet applicable deadlines for achieving the standards issued pursuant to an ISN.

From time to time, depending on the details of an ISN, it may be necessary for the Authority to procure additional components or modules of the Supplier Software (at the Authority’s cost) to enable the services necessary to facilitate meeting the standard.

If the Authority must procure additional implementation services from the Supplier to enable specific elements of such functionality, these services shall be subject to the change control procedures outlined in schedule B6.

For the avoidance of doubt, there will be no additional charge to

Key requirements

What the supplier must deliver

01

Where updates to the software are required

Where updates to the software are required to meet elements of an ISN, the Supplier shall advise the Authority of the release of software that the changes will be made available within.

02

It shall be the Authority’s responsibility

It shall be the Authority’s responsibility to ensure that the release of software containing the relevant changes is taken.

03

If the Authority must procure additional implementation

If the Authority must procure additional implementation services from the Supplier to enable specific elements of such functionality, these services shall be subject to the change control procedures outlined in schedule B6.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-068a05
Stage
award · Awarded
Source
Find a Tender
Buyer ref
037269-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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