Wythenshawe Community Housing Group (WCHG)
Preliminary Market Engagement: Customer Data Project
The procurement contact named on the official notice.
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity.
The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting.
The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents.
The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027
What the supplier must deliver
WCHG is seeking an experienced supplier
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity.
The supplier must deliver inclusive and empathetic
The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting.
The solution should be scalable to meet
The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-06bdd6
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 060183-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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