RFP QuestBeta
Awarded · ResultStage · award

Rail Staff Travel Limited

PHOENIX TECHNICAL REFRESH PHASE 3

ValueValue not published
Awarded
Published16 Jul 2026
RegionNationwide
Outcome — awarded
Tracsis PLC

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@raildeliverygroup.co.uk

The procurement contact named on the official notice.

The brief

Rail Settlement Plan intends to award a contract to Tracsis for the delivery of Phase 3 of the Phoenix Technical Refresh Programme, the final stage of a multi-phase modernisation of the Phoenix Staff Travel Management and Administration System.

Phoenix is a bespoke, business-critical platform used by Rail Staff Travel Limited to manage rail staff travel benefits for approximately one million rail employees, pensioners and eligible family members.

Phase 3 will complete the migration of the remaining Phoenix portal functionality, customer-facing processes and core data management capabilities onto the modernised technical architecture established during Phases 1 and 2.

The works will improve usability, cyber security, resilience, data integrity and long-term sustainability while enabling the retirement of legacy technology components.

The proposed contract is being awarded on the basis that, due to technical dependencies arising from the delivery of the previous phases, only the incumbent supplier can reasonably complete the programme without significant duplication of work, technical rediscovery, delay and increased operational risk

Key requirements

What the supplier must deliver

01

Phase 3 will complete the migration

Phase 3 will complete the migration of the remaining Phoenix portal functionality, customer-facing processes and core data management capabilities onto the modernised technical architecture established during Phases 1 and 2.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-06ccdc
Stage
award · Awarded
Source
Find a Tender
Buyer ref
067235-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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