RFP QuestBeta
Awarded · ResultStage · contract

West Suffolk Council

One year fixed term contract for licences for a social media management platform

Software & IT SystemsCPV 48000000
Value£4,550
Awarded22 Mar 2021
Published24 Mar 2021
RegionEast of England

£4,550 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£5ktotal contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The contract is to allow officers authorised to post to West Suffolk social media accounts access to a cloud based social media management platform.

Social media is a channel for residents to reach the council, like telephone and email.

They expect a timely response.

The platform users need to work together to do this, and the platform provides the security and transparency to share this.

Users include Customer Service agents for responding to queries, Communication team members for responding and proactive scheduling, and officers from other services including waste and elections for ad hoc scheduling of campaign material.

Requirements

What the notice asks for

01

The platform users need to work together

The platform users need to work together to do this, and the platform provides the security and transparency to share this.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
ffe5778a-073c-46ca-b8f8-290c568ede41
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Social Media Management Platform
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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