RFP QuestBeta
Awarded · ResultStage · contract

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Procurement of General Practice Appointment Booking Services for practices in Lancashire and South Cumbria Integrated Care Board

Software & IT SystemsCPV 48000000
Value£503k
Awarded12 Jun 2024
Published30 Oct 2024
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£503ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The NHS England National Commercial and Procurement Hub supported NHS Lancashire and South Cumbria ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024.

NHS Lancashire and South Cumbria ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems.

The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.

The contract has been awarded to Accurx Limted.

The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

Requirements

What the notice asks for

01

NHS Lancashire and South Cumbria ICB's requirement

NHS Lancashire and South Cumbria ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems.

02

The solution is required to meet

The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

03

A call-off process from the CCS G-Cloud

A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.
G-Cloud / Digital MarketplaceFrameworks & routes to market
A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
a65e9654-b300-4396-9af1-a32ad7320778
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Lancashire and South Cumbria - Appointment Booking
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

This view needs WebGL, which this browser has turned off.

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Provide and Support a Next-Generation Employment Services Platform

Ingeus

Closes 24 Sept 2026Software & IT Systems
Value not publishedValue

Integrated Public Protection System

Cheshire West and Chester Council

Closes 11 Sept 2026Software & IT Systems
£315kValue