RFP QuestBeta
Awarded · ResultStage · contract

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Provision of an IT Service Management (ITSM) system for SCW 2026

Software & IT SystemsCPV 48000000
Value£127k
Awarded9 Jun 2026
Published10 Jul 2026
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£127ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited.

This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.

Requirements

What the notice asks for

01

NHS South, Central and West Commissioning Support

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

3 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.
Framework agreement (any)Frameworks & routes to market
This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.
G-Cloud / Digital MarketplaceFrameworks & routes to market
This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT, and generate a go-to-market strategy from their news, accounts and people.

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
40370264-15ec-422f-96b8-5ab419e2aa79
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
1990
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

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NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT’s tender network

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