RFP QuestBeta
Awarded · ResultStage · award

National Galleries of Scotland

Provision of Audience Research Services

Business ServicesCPV 79310000
ValueValue not published
Awarded
Published7 Feb 2023
RegionNationwide
Outcome — awarded
BDRC Continental + 1 more

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Matt Ramagge
mramagge@nationalgalleries.org

The procurement contact named on the official notice.

The brief

The National Galleries of Scotland is seeking to appoint a sole Service Provider for the Provision of Audience Research Services.

National Galleries Scotland (NGS) proudly displays collection artworks and exhibitions within three Galleries across four main sites - The Scottish National Gallery (SNG), The Scottish National Portrait Gallery (SNPG) and the Scottish National Gallery of Modern Art (SNGMA) (Modern One and Modern Two).

The Service Provider is required to conduct Audience Research to provide insight and analysis about both visitors and non-visitors in order to support the organisation's Key Performance Indicators (KPIs), special projects and inform organisation-wide strategic planning.

For full details of the Contract Requirements please refer to the associated Tender and Contract Documents.

There is no commitment to a volume of work.

Under this agreement, no minimum workload is guaranteed.

Services will be agreed to on an "as required" basis.

The Tenderer will have no claim against NGS if they are not instructed to carry out any of the services.

The agreement will be non-exclusive i.e.

NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required.

In the event of unsatisfactory performance by the successful Service Provider and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Service Providers.

The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS.

As part of the tender exercise, the Service Provider must detail a robust, flexible methodology that will meet all data capture requirements.

Requirements

What the notice asks for

01

The Service Provider is required to conduct

The Service Provider is required to conduct Audience Research to provide insight and analysis about both visitors and non-visitors in order to support the organisation's Key Performance Indicators (KPIs), special projects and inform organisation-wide strategic planning.

02

The Service Provider must have a clear

The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS.

03

As part of the tender exercise,

As part of the tender exercise, the Service Provider must detail a robust, flexible methodology that will meet all data capture requirements.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at National Galleries of Scotland, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-02f71d
Stage
award · Awarded
Source
Find a Tender
Buyer ref
003643-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

This view needs WebGL, which this browser has turned off.

National Galleries of Scotland’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Provision of Audience Research Services

National Galleries of Scotland

Closes 28 Sept 2026Business Services
£396kValue

003626 - Provision of Manned Security Guard Services at Aycliffe Secure Centre

Durham County Council

Closes 12 Oct 2026Business Services
£900kValue