RFP QuestBeta
Awarded · ResultStage · contract

London Borough Of Bexley

Provision of Blue Badge, Freedom Pass and Taxi Card Service

HealthcareCPV 85000000
Value£1.2m
Awarded10 Mar 2022
Published23 Mar 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.2mtotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person's Freedom Pass and Taxi-card applications.

The aim of this contract is to help people with severe mobility problems caused by visible and non-visible ('hidden') disabilities to access goods and services, by allowing them to park close to their destination, travel free on London's public transport, and in licensed taxis at subsidised rates.

The service outcomes required are: •fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants •customer-friendly and clear •timely and cost-efficient •resistant to abuse To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner.

For non-automatic eligibility the intervention of a mobility expert maybe required

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Source & provenance
OCID
a593e893-f17a-48e0-8a41-c9ef5d09dfbb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP677997890
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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