RFP QuestBeta
Awarded · ResultStage · award

London Borough of Waltham Forest

Provision of Extra Care Services within London Borough Waltham Forest

Business ServicesCPV 85300000
ValueValue not published
Awarded
Published10 Sept 2026
RegionNationwide
Outcome — awarded
CHOSEN CARE GROUP LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
gemma.edwards@walthamforest.gov.uk

The procurement contact named on the official notice.

The brief

The Council of the London Borough of Waltham Forest ("the Authority") sought Tenders from suitably experienced and qualified organisations for the Contract for the Provision of Extra Care Services within the borough.

The contract shall commence on 1st October 2025 and shall continue up to and including 30th September 2028 with the option to extend for two x twelve month periods up to 30th September 2030 ("the Contract Period").

The Authority is committed to providing a high quality and responsive service for individuals of all ages in the borough with support needs, in accordance with the statutory obligations within the Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2014 Regulations).

The Extra Care Service will be responsible for delivering regulated personal care support and other interventions that support for individuals with eligible social care needs in the following provisions: Verdon Roe Court - 45 units Windmill Court - 44 units Dames House - 25 units Baytree House - 34 units This service will play an important role in maximising the independence of adults with assessed eligible support needs and aiming to meet unmet needs and to anticipate client's changing needs in order to help people live independently in their own home, using an appliance-based approach in working with vulnerable people.

Alongside meeting the eligible needs of those receiving Extra Care the London Borough of Waltham Forest also intends that this contract will contribute to the following goals; • Safeguard those individuals who need the most support/ who are most at risk; • Support individuals to live their life as they wish it to be, as independently as possible • Promote self-reliance and personal responsibility; • Build resilience and competence for individuals, families and carers; • Enable better care experiences and outcomes; • Adopt a client focused approach ot the work • Strike a balance between empowerment and safeguarding; • Strengthen relationships with the Council's partners, to deliver improved outcomes and to deliver greater productivity and; • Secure value for money while maintaining a high-quality Service.

The Service is comprised of two elements, a 24/7 Core Service and a Flex Service commissioned for each individual to meet their unique Care and Support needs as detailed in their Care and Support plan.

Requirements

What the notice asks for

01

The contract shall commence on 1st October

The contract shall commence on 1st October 2025 and shall continue up to and including 30th September 2028 with the option to extend for two x twelve month periods up to 30th September 2030 ("the Contract Period").

02

The Extra Care Service will be responsible

The Extra Care Service will be responsible for delivering regulated personal care support and other interventions that support for individuals with eligible social care needs in the following provisions:.

03

Safeguard those individuals who need the most

Safeguard those individuals who need the most support/ who are most at risk;.

04

Support individuals to live their life as

Support individuals to live their life as they wish it to be, as independently as possible.

05

Strengthen relationships with the Council's partners,

Strengthen relationships with the Council's partners, to deliver improved outcomes and to deliver greater productivity and;.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Real living wagePolicies & commitments
Throughout the lifetime of the contract term, the Provider will be required to pay the London Living Wage to staff delivering the service.
Safeguarding policyPolicies & commitments
Strike a balance between empowerment and safeguarding;

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-04fbac
Stage
award · Awarded
Source
Find a Tender
Buyer ref
085832-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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