RFP QuestBeta
Awarded · ResultStage · contract

Crown Commercial Service

Provision of Warm Home Discount Contact Centre

Business ServicesCPV 79512000
Value£1.4m
Awarded25 May 2022
Published11 Aug 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.4mtotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

BEIS Warm Home Discount Scheme Contact Centre Services.

Business, Energy & Industrial Strategy (BEIS) is seeking one Supplier to work in partnership with BEIS delivering the telephony and correspondence service detailed below to our customers. - Collecting and processing customer details to enable eligible recipients to receive discounted energy bills, using BEIS algorithm to determine eligibility where necessary - Processing general queries, processing request to energy suppliers, complaints

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Source & provenance
OCID
d6da4b50-39b4-4878-9c0c-43228485f92e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CCPF22A01.
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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