Revenues and Benefits Telephone Information Service
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us.
The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
What the notice asks for
24/7/365 specialist IVR (interactive voice response) information
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us.
The aim of the service is
The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at Guildford Borough Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- a6740808-0d8d-4dee-848d-d85f4ab17106
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 009456
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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