Sandwell Metropolitan Borough Council
Sandwell MBC - ICT Service Citrix Support Renewal - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below.
The current agreement is due to expire on the 22nd of December 2025.
To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027.
Please quote for: Citrix Universal Hybrid Multi-Cloud x 1000 to cover period 23.12.2025 to 31.03.2027.
Key points to take into consideration when completing the tender response. • It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full.
Q.
Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Any proposals not utilising direct CITRIX support will be rejected.
Evaluation 100% price Key dates for awareness Tender published: 13.11.2025 Closing date for any clarification questions: 14:00hrs 20.11.2025 Closing date for tender: 12:00 hrs 27.11.2025 Evaluations of tenders: w/c 01.12.2025
What the notice asks for
Sandwell Metropolitan Borough Council's ICT Services department
Sandwell Metropolitan Borough Council's ICT Services department wishes to renew its direct CITRIX support and maintenance agreement listed below.
To maintain service provision, ICT Services are
To maintain service provision, ICT Services are now inviting resellers to submit a 15 month renewal quotation to cover period 23.12.2025 to 31.03.2027.
It is a key requirement that
It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full.
Is the support and maintenance in your
Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO].
Any proposals not utilising direct CITRIX support
Any proposals not utilising direct CITRIX support will be rejected.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 3b474171-9173-4094-a370-695cac937284
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-230-9949-ICT1037 - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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